One of my passions is working with organizational dynamics. In fact, I believe that the most important contribution of a well-run company is neither its product nor its service, but its people.
Anyone who owns or manages a company has the opportunity to shape the future of a great many lives and to change, thereby, the course of history. The days of our tomorrows are, obviously, altered by inventions – the kiln, water wheel, hames collar, printing press, steam engine, telephone, etc. – but the most revolutionary developments are born of men’s hearts, not their minds or hands.
Continuing to rely on the carrot or the stick is, to my mind, missing the point entirely. People don’t derive any meaningful sense of value, self-worth or pride from perks or the fear of punishment. Such qualities emerge only in an environment where those present are compelled, encouraged and stimulated to be vulnerable, to relinquish all fronts and to be themselves.
It’s as simple, and as difficult, as that.