As a manager of several small businesses I am constantly scanning my organization to identify and amplify best practices. One particular quality stands out to me of late as being critical to building a successful organization: flexibility.
A growing small business is typically typically a dynamic environment. Small businesses, like their larger counterparts, live and die by their ability to adapt to a changing marketplace and labor pool. The advantage they have, however, is found in the speed at which they can change.
I am proud of my team in this regard, for they’ve consistently demonstrated a remarkable poise in the face of change. I am confident that in the face of need or changing factors, whether externally or internally precipitated, I can shuffle job titles, reassign tasks or move the entire organization in a new direction with no fuss, no muss.
Those in my companies trust me in making the strategic decisions I must make and I trust in their ability to take the tactical steps necessary to get the job done with diplomacy and grace. None of us are our jobs after all, and to base your identify on what you do is to risk the death of who you thought you were every time your job title or responsibility shifts.
If you look at it this way, there is no job title or job description that could adequately describe or encompass the magnificent being who you are. This is not to pump you up artificially or appeal to your ego, in fact, in my experience I find that most people are terribly afraid of having to live up to the high standard that such an identity requires. They will over time, but it takes a fair amount of work to get them there.
A company is doing nothing if it is not building better people and helping them live more creative, productive lives. And for me, here and now, that means sharing this little message about one of the most important skills you can have as an individual desirous of so living, working and being: flexibility.