A competent horseman will tell you that most supposedly “sour” horses are deemed (and usually made) so by inexperienced, insensitive or uneducated riders. An experienced pilot will tell you that most airplanes deemed dangerous due to poor safety records are typically classified as such because of the pilots who flew them, not as a result of design flaws. A skillful driver will tell you that even the world’s most squirrelly race cars can be driven safely if handled properly. You get the point.
It is easy to pin our shortcomings and failures on things outside of us. When this happens, blame takes the place of assuming personal responsibility and the problem is not resolved, it is pushed off (typically to someone else). When such things are put off by enough people, reputations diverge belie true character and many a horse, plane and car has fallen victim to this particular brand of human injustice.
Before you give someone or something a bum rap, look first at your own inputs. Were they accurate? Did they meet the need? Were they made in a timely manner, with the right level of intensity and in the correct frequency? In short, were you communicating clearly?