"Quality is not an act, it is a habit." - Aristotle I've had the good fortune to make the acquaintance of a number of high quality people over the years. Such people live uncommon lives, where every aspect of their living is reflective of a commitment to quality. How they carry themselves in public and …
Tag: quality
The Power of an Advocate
Advocates are a powerful, yet often overlooked part of a company's customer base. They will often step in where company procedures and policies fall short, defending and presenting your brand to other consumers. Advocates are willing to overlook the company's customer service shortcomings yet they'll be the first to inform you of any areas that …
Gregory Hake 