"There are two educations. One should teach us how to make a living and the other how to live." ~ John Adams I received a picture the day before yesterday of my newest niece in a car seat, on her way home for the first time in her life. Born to loving parents, I have …
Tag: hospital
Hospitality: Friendliness to Guests
Having spent time in a hospital recently I couldn't help but take a moment to discuss the word "hospitality." The word "hospitality" traces its roots through the Old French word hospitalite to the Latin hospitalitem, meaning "friendliness to guests." It's hard to imagine a more challenging service environment than the hospital setting where guests come …