In a staff meeting today we considered the matter of extraordinary service. We're all familiar with bad service and we occasionally stumble across good service, but providers of extraordinary service are few and far between. In my experience, extraordinary service seems to come in part from extraordinary people who are given a safe space in …
Tag: greg hake
The Steady Glow
"There can be no true living without the red blood of courage; it is never in what we bear but in how we bear it. Without courage we are but feeble slaves of condition, accepting life dumbly and with cowardly resignation in all that it may bring of good or ill. It is the steady …
The Discipline of Life
"In life as in war there are times when the wisest course is simply to stand still, to rest on one’s arms, to watch and to wait. When a mist of uncertainty enshrouds us and life seems to come to a pause, when we do not know just what to do, it is best to …
The Consciousness of Right
"It takes courage to choose the harder road and to walk bravely in it, simply, steadfastly and uncomplaining. If you are right and know you are right it matters not what the world thinks or what it says. You can fight your way through the smoke of doubt, the choking atmosphere of misrepresentation, the blinding …
The Highest Courage
"The highest courage is not the heroic effort of an hour but the sustained courage that meets trial, sorrow, suffering, disappointment, hope deferred, misunderstanding day after day, week after week, and year after year, and stands serene and steadfast with a smile. It is in remaining strong under all conditions. Long after the rebel lips …
The Road of Right
"It takes courage to live squarely in accord with principle, to be loyal to the inner vision, to move forward bravely along the road of right, when the by-paths are alluring with the roses of desire, and the joy we crave tempts our hungry outstretched hand, and that which our heart longs for would be …
A First Disciple
“It takes courage to live boldly by the truth, to speak the truth we know, to live the truth we speak, and ever to seek higher truth. The great failing of humanity is not ignorance of the right, but cowardice, selfishness, and moral laziness that prevents them living it. Standing boldly by the truth is …
The Fine Spirit of Courage
Sometimes remembering the outstanding actions or words of another is the best way to reconnect both heart and mind to the inexhaustible well of inner strength. So doing allows you to put matters into perspective, to gain either altitude or distance from the challenge you face or the problem with which you are wrestling. William …
Heart and Mind
One of life's greatest lessons is one that relatively few people ever learn. It is quite a simple lesson, actually, but its implications are profound and somewhat difficult to put into words. The lesson is this: your mind and heart must come into alignment for you to be truly effective in life. You've probably heard …
Moral Courage
"The courage that is most needed in the day-by-day battle of life is not physical but moral. Moral courage is consecrated self-mastery. It is the optimism of the soul manifest in action. It is the kingly consciousness of the individual that there is a something within him that makes him greater than all the forces …
Gregory Hake 