Lost in a Busy World

There is a game called by many different names that is played around the world. Where I grew up we called it "Operator." The game is simple, but revealing. One person whispers a message to another and the message is passed through the entire group until it reaches the last player, who then announces the …

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A Team of Stallions

I had the good pleasure of attending Cavalia's Odysseo in Atlanta yesterday evening and the performance was riveting! Our tickets came with a tour of the stables and an opportunity to ask questions of the show's Equestrian Director, Benjamin Aillaud, and my thoughts this morning center around an answer he gave to a member of …

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Higher Vision

One of the challenges I most enjoy as a manager is the need to inspire others to see that the quotidian need not be mundane. Circumstances are not inherently boring, tedious or commonplace. Those names are given to them by people who encounter them in the garden of life. Two people might view the same …

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The Glory of Going On

"Tennyson uses the fine phrase, “the glory of going on.” There is tremendous power and influence in plowing through obstacles and opposition as though they did not exist, of remaining calm and undaunted, meeting fate or failure without protest, but ever seeking a new way out. Courage is not in never fearing but in conquering …

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Good and Evil

You needn't hate evil to love good. The failure to understand this point is the crack in the foundation of most of the world's great religions. Hatred is a powerful form of worship. It consumes those who possess it in their hearts and left unchecked it leads to obsession. I've often observed supposedly good people …

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Extraordinary Service

In a staff meeting today we considered the matter of extraordinary service. We're all familiar with bad service and we occasionally stumble across good service, but providers of extraordinary service are few and far between. In my experience, extraordinary service seems to come in part from extraordinary people who are given a safe space in …

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The Steady Glow

"There can be no true living without the red blood of courage; it is never in what we bear but in how we bear it. Without courage we are but feeble slaves of condition, accepting life dumbly and with cowardly resignation in all that it may bring of good or ill. It is the steady …

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The Discipline of Life

"In life as in war there are times when the wisest course is simply to stand still, to rest on one’s arms, to watch and to wait. When a mist of uncertainty enshrouds us and life seems to come to a pause, when we do not know just what to do, it is best to …

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The Consciousness of Right

"It takes courage to choose the harder road and to walk bravely in it, simply, steadfastly and uncomplaining. If you are right and know you are right it matters not what the world thinks or what it says. You can fight your way through the smoke of doubt, the choking atmosphere of misrepresentation, the blinding …

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The Highest Courage

"The highest courage is not the heroic effort of an hour but the sustained courage that meets trial, sorrow, suffering, disappointment, hope deferred, misunderstanding day after day, week after week, and year after year, and stands serene and steadfast with a smile. It is in remaining strong under all conditions. Long after the rebel lips …

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