“Hospitality is making your guests feel at home, even though you wish they were.” ~ Anonymous How do you receive those who come within your sphere of influence as you move through the day? Do you give them a reception fit for a king regardless of how you feel, what resources you have at your …
Tag: hospitality
An Open Mind
I've often been asked what it takes to keep an open mind and while I have no magic answer, I do feel that you can govern your heart and mind as a gracious host would his household. You've no doubt had the pleasure of visiting such a host whose penchant for hospitality made you feel …
Hospitality: Friendliness to Guests
Having spent time in a hospital recently I couldn't help but take a moment to discuss the word "hospitality." The word "hospitality" traces its roots through the Old French word hospitalite to the Latin hospitalitem, meaning "friendliness to guests." It's hard to imagine a more challenging service environment than the hospital setting where guests come …
Gregory Hake 